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Computer Systems Analyst - RTS-Med in Fort McCoy at General Dynamics Information Technology

Date Posted: 2/11/2019

Job Snapshot

Job Description

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Ensure all Army Reserve-Network (AR-NET), MC4 and administrative computer equipment is on hand, serviceable and fully operational. Ensure systems are configured to user requirements, operating systems are upgraded, input is provided for documentation on new and existing systems, testing is performed, operating/hardware system problems are diagnosed and resolved, and that all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access. Provide technical assistance in support of information systems and their associated software and hardware components. Provide over-the-shoulder support and training during culminating training events.

  1. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
  2. Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware).
  3. Provides software and system troubleshooting and support.
  4. Provides technical support and training to end-users.
  5. Maintains current knowledge of relevant technology as assigned.
  6. Participates in special projects as required.
  7. Maintains current knowledge of relevant technology as assigned.
  8. Adheres to ethical, behavioral and professional standards.

Job Requirements

Experience:

1-3 years of directly related experience supporting information systems operations.

Knowledge of the principles, methods, and techniques used in information system troubleshooting and support. Knowledge of related hardware and software. Two years of experience with MC-4 information management systems, Microsoft Windows-based programs, network management and maintenance.  Must be able to perform hardware and software upgrades on GF information management systems.

 

Unique/Additional Requirements: IATII Level Certification Compliant IAW DODD 8570.01M. CompTIA Security +CE Certification.  Must have a Secret security clearance.  Obtain a favorably adjudicated Tier 3 (T3) investigation and subsequent qualifications for privileged access on an Army Network.  Must have a valid driver’s license. Effective communications skills. Microsoft Office skills including PowerPoint, Word and Excel.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



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