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Systems Administrator Senior in Colorado Springs at General Dynamics Information Technology

Date Posted: 3/5/2019

Job Snapshot

Job Description

o Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
o Provide support for implementation, troubleshooting and maintenance of IT systems
o Manage IT system infrastructure and any processes related to these systems
o Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
o Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem
o Provide support for the escalation and communication of status to agency management and internal customers
o Provide support for the dispatch system and hardware problems and remains involved in the resolution process
o Configure and manage UNIX and Windows operating systems
o Installs/loads operating system and application software
o Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
o Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
o Integrate new technologies into new and existing systems including the transition and migration of corporate systems.

Job Requirements

5+

o Skills and Tasks. Exceptionally Complex - researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers.
o Leadership/Management. Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues.
o Guidance. Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers.
o Training and Certifications. DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order.
o Capabilities and additional Requirements. In addition to Standard Characteristics of Labor Category, provide support for the dispatch system and hardware problems and remains involved in the resolution process. Provide in-depth experience in trouble-shooting IT systems. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
o Education and Experience.
 HS/GED + 10 years
 Associates Degree + 8 years
 Bachelor’s Degree + 6 years
 Master’s Degree + 4 years
 PhD + 2 years

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



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