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Director of Operations in Washington at General Dynamics Information Technology

Date Posted: 3/14/2018

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Job Description

The Senior Director of Operations (Sr. Project Engineer/Cross-Functional Teams Manager) reports directly to the Program Manager and leads IT Infrastructural architecture, design and engineering across the program and the Federal Agency’s IT ecosystem. Provides enterprise IT and project leadership and guidance. Leads, coordinates and manages the integration of all projects and services within the Federal Agency’s IT enterprise.

Responsible for the overall management and execution of engineering project(s) and ensuring that the technical solutions and schedules are implemented in a timely manner.

Oversees the operations of assigned programs, including technical work, staff supervision, financial and business development activities.

Establishes processes and procedures to coordinate the execution, monitoring and maintenance of Service Level Agreements (SLAs) between the program and the Federal Customer as well as Operational Level Agreements (OLAs) between the program and other service providers/vendors.

Leads and provides integration support within the program and when external systems/clients are to be integrated into the Agency’s IT ecosystem.

The Senior Director of Operations is responsible for quality and timely completion of assigned projects within cost .At this level, the position is typically responsible for managing multiple projects and tasks and supervising more than 50 employees, both exempt and non-exempt and including five or more subordinate supervisors and managers. Technical difficulty/complexity of assigned tasks/projects may also affect level selection.

Other responsibilities include:

  1. Manages and is responsible for the successful completion of all tasks in assigned program area including technical work, financial and business development activities.
  2. Supervises assigned technical and administrative staff, including subordinate managers and directors, and performs personnel actions including hiring and performance evaluation.
  3. Directs program activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.
  4. Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits.
  5. Performs business development activities, including the preparation and review of technical and cost proposals.
  6. Performs program financial management services, including financial analysis, budget and cost quote preparation, cost management, reconciliation, and profit enhancement.
  7. Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances.
  8. Develops, reviews, and approves plans, schedules, consulting agreements and other program documents.
  9. Prepares and provides various reports and technical reviews to senior management as requested.
  10. Ensures compliance with relevant corporate and government policies and standards.
  11. Participates in special projects as required.

Job Requirements

  • 15 – 18 years of Systems Engineering, Project Engineering, Information Technology, and Enterprise IT Architectural Design experience
  • Significant knowledge and experience architecting and engineering enterprise-level Distributed Information Systems
  • Significant hands-on experience as a lead architect/engineer of server infrastructure teams/projects supporting an enterprise Federal Agency IT Infrastructure program
  • Experienced and effective leader of projects and teams, with emphasis on analytical, structural, infrastructure design and implementation of highly secure and redundant enterprise infrastructure systems.
  • Strong knowledge and significant hands-on experience with VDI, Data Center Management & Operations and Enterprise Dashboarding
  • Robust understanding and hands-on experience implementing Enterprise and Cyber Security Projects/Initiatives
  • Knowledge and hands-on experience with Identity, Credential and Access Management (ICAM), PKI infrastructure, Active Directory (AD) domains, Windows Servers, Unified Communication, Microsoft Office 365
  • Demonstrated experience of successfully managing and executing multiple projects simultaneously and managing to cost and schedule.
  • Ability to identify inefficient project/engineering practices and develop best practice solutions.
  • Hands-on experience developing and managing SLAs and SOPs across multiple stakeholders/vendors
  • Ability to provide technical supervision and leadership to other project engineers and project managers.
  • Experience with and knowledge of project/systems engineering functions including:
    • Ability to analyze system/project requirements and lead requirements gathering, design and development activities.
    • Provision of technical leadership for integration of project/system requirements, design, and technology.
    • Ability to incorporate new plans, designs, and systems into ongoing projects/operations.
    • Understanding of and hands-on experience developing and reviewing technical documentation, providing improvement recommendations.
  • Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions to Senior Management.
  • Ability to work across multi-disciplined teams.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.