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Dispatcher w/Polygraph in McLean at General Dynamics Information Technology

Date Posted: 2/7/2019

Job Snapshot

Job Description

Performs a variety of general administrative and operational tasks in support of the day-to-day operations of an office, group, or customer

Goal is to cover the hours of 8-4. If one requirement wants to work 7-3 and the other wants 9-5, this would fully cover the dispatch needs. Alternate work week to incorporate a 5 hour Saturday Shift reoccurring every 4-5 weeks. Coordinate customer requests with appropriate driver requirements. Work with 70+ driver team to deploy drivers to meet customer demand. Must be capable to describe and assist customer with motor pool requirements (driver, shuttle, and mechanic services). Keep driver(s) updated with customer updates. Learn motor pool methodologies and use customer specific databases to complete service tickets to provide drivers trip and POC information. Learn routes, schedules, and how to best exercise best utilization of services and drivers. Attend Motor Pool meetings. Distribute special assignments dictated by Customer and Driver requirements. Meet Customer requirements based on established SLA. Convey specific Leadership needs as necessary. Provide basic email functions. Dispatch office fields up to 70+ calls, emails, and database requests. Candidate will support office to answer all services types. Willingness to obtain CDL Class A.

Job Requirements


For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.