Jr. Exchange Administrator in Washington, DC at General Dynamics Information Technology

Date Posted: 8/12/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Greater than 15 years
  • Date Posted:
    8/12/2019
  • Job ID:
    RQ37201

Job Description

GDIT currently provides Tier 1 support to the VACO customer base responding to Helpdesk tickets. On a daily basis, GDIT provides managed services and helpdesk support though other contracts with the Veterans Administration.  The ideal candidate will work under general direction, providing technical solutions to a wide range of difficult problems. Primary responsibilities and duties will include

Responsibilities:

  • Researching and performing analyses of complex system requirements and capabilities and providing solutions
  • Providing follow-up service to end-users to ensure that service provided has addressed their needs in a timely and efficient manner
  • Ensuring that proper documentation is available to support the Microsoft Exchange 2010 environment
  • Ensuring that proper documentation is available to support the Microsoft Office 365 environment
  • Ensuring that proper documentation is available to support the Skype environment
  • Independently determining and developing approaches to solutions
  • Server and system administration
  • Resolution of spillage incidents

Basic Qualifications:

  • Bachelors degree or 2+ years of relevant experience
  • Microsoft Exchange 2010 system administration
  • Microsoft Office 365 experience
  • Experience working with Active Directory
  • Microsoft Lync/Skype for business system administration
  • Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the VA/OPM

Preferred Qualifications:

  • Experience with COOP and Disaster Recovery requirements
  • Knowledge of Remedy ticket tracking system
  • Understanding of and experience with government support environment
  • Ability to work overtime required on occasion
  • Ability to sit in an office environment for long periods of time
  • Self-motivated and directed, with keen attention to detail
  • Good interpersonal, written, and oral communication skills and technical documentation skills
  • Experience working in a team-oriented, collaborative environment
  • Ability to prioritize and execute tasks in a high-pressure environment
For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.','industry