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Network Operations Technician - TS/SCI required in Washington at General Dynamics Information Technology

Date Posted: 1/13/2019

Job Snapshot

Job Description

The Network Operations Center (NOC) is currently seeking a talented Tier I Network Technician with an active TS/SCI clearance to provide installation; maintenance and troubleshooting support of voice; data; and/or video communications networks. The successful candidate will be responsible for providing 1st level resolution and customer support related enterprise networks and infrastructure this data traverses. The candidate will also be responsible to provide 1st level monitoring and resolution for all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software; network and/or VTC outages is critical. The main tools utilized at the NOC include: VC Wizard; Putty; HPNA. HP NNMi; SharePoint; IBM; Tivoli; Cisco IOS; Support Web Incident Tracking System; and various network monitoring/troubleshooting tools.

Skill Requirements: 

  • Knowledge of Video Teleconferencing (VTC) 
  • Prior experience tracking and troubleshooting network outages
  • Must be familiar with Cisco and Juniper routers and switches and Crypto devices (FASTLANES/Taclanes)

 Interpersonal Skills

  • Strong Communication Skills - verbal and written
  • Intermediary problem analysis and problem solving skills
  • Attention to detail and accuracy within documentation
  • Ability to interact with Customer via phone; email and VTC
  • Adaptability to 24/7 environment
  • Ability to work independently within a Team Concept
  • Ability to multitask in a stressful environment

Shift Work is required (work center is 24/7)

Must have an IAT II Certification.

Job Requirements

3-5 years of directly related experience supporting network operations.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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