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Program Analyst in Springfield at General Dynamics Information Technology

Date Posted: 2/11/2019

Job Snapshot

Job Description

Responsible for providing project management support to an information technology (IT) organization responsible for implementing and sustaining a robust IT benchmarking capability. Responsible for identifying critical tasks, managing project meetings and suspense dates for action items, and preparing executive presentations to senior J6 leadership. Performs IT benchmarking pre-assessment visit activities which include participating in and recording the results of customer interviews, evaluating responses from pre-assessment questionnaires and developing follow up questions for visit interviews. Provides Benchmarking Assessment visit support to include recording comments and feedback during subject matter expert interviews, collecting observations and generating an out-briefing presentation to senior J6 officials. Responsible for collecting, analyzing and creating a final report which includes observations, recommendations, and alternatives for best practices. Responsible for tracking status of assigned actions for both best practices and IT service improvement opportunities. Develops and delivers IT benchmarking standard operating procedures, processes, templates, examples, checklists, tools and policies for inclusion in a process library to support the advancement of the IT benchmarking program.

Job Requirements

Minimum Experience:

  • Must possess an IT Infrastructure Library (ITIL) version 3 (V3) certification and specific knowledge and experience with the ITIL framework.
  • Two (2) years of practical industry, government and/or consulting experience in information technology management.
  • IT project management experience using various Microsoft tools
  • Knowledge and experience in managing information technology services and strategies.

Required Skills:

  • Must possess IT-III security clearance or have a current National Agency Check with written Inquiries (NACI) at time of proposal submission.
  • Technical skill in benchmarking IT services and support for best practices
  • Proficiency in basic analytical software such as Microsoft Excel and Access, and proficiency with the Microsoft Office suite, to include Word, PowerPoint and SharePoint.

Security/Certification Requirements:

  • Clearance: Secret
  • IA Level: IAM-III
  • Computing Environment: AC & PHY SEC, CompTIA A+, CompTIA Network +, CompTIA Security +, CISSP, MCDST, MCITP EDST, MCITP EDA, MCITP SA, MCITP EA, MCM, MCA: MS Windows Server: Directory, Windows XP 3, Windows 7, MCSA, MCSE

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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