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Senior Director of Transition Management in Washington at General Dynamics Information Technology

Date Posted: 2/17/2018

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Job Description

The Senior Director, Transition Management reports to the Program Manager and is responsible for leading, guiding and managing all Transition-In and Transition Technical Coordination tasks, as well as Transition-Out Tasks.

The Senior Director, Transition Management ensures a seamless “do no harm” transition of IT services and products within the Federal Agency’s IT Enterprise, coordinating with the Agency and other service providers to ensure there are clear roles and responsibilities for all stakeholders engaged in transition activities. The Transition Manager ensures that there are clear lines of communication and a well-defined transition schedule for all transitions.

The Senior Director, Transition Management participates in Transition-related meetings and creates technical meeting artifacts, such as meeting minutes, agendas, presentation materials, and follow-on action items and generates ad hoc reports. He/She monitors the overall Transition schedule in order to identify potential schedule slippage and potential schedule opportunities.

Maintains and updates established technical outcomes for transition efforts and ensures that those outcomes properly align with the objectives of the Federal Agency and its customers.

Tracks, analyzes and reports transition technical metrics on a weekly basis, and proposes changes to metrics based on the results of the associated analysis. Also documents and monitors the status of all transition project tasks.

Other duties include:

  • Manages and is responsible for the successful completion of all transition tasks in assigned program area including technical work, financial and business development activities.
  • Directs program transition activities to meet client and organization work objectives and serves as a liaison with clients to coordinate activities, negotiate tasks, and solve problems.
  • Assures quality of program transition products, services, and deliverables, including participating in reviews, audits, and site visits.
  • Develops, reviews, and approves transition plans, schedules, and other program transition documents.
  • Prepares and provides various reports and technical reviews to senior management as requested.
  • Ensures compliance with relevant corporate and government policies and standards.
  • Participates in special projects as required.

Job Requirements

  • 18 – 20 years experience transitioning and leading large-scale IT infrastructure projects in direct support of Federal IT programs.
  • Significant hands-on experience transitioning and managing Enterprise IT Operations and Enterprise IT Infrastructure in a Federal Agency.
  • Robust knowledge of and demonstrated hands-on success transitioning a Federal Agency large-scale IT Infrastructure Services/Operations Program ensuring the following:
    • Successful and timely development of transition processes
    • Successful and timely creation of transition procedures and plans including transition-in plan, communications plans, knowledge plans, risk management strategies, deliverable milestones.
    • Successful coordination of hand-offs from incumbent contractor.
    • Success meeting or exceeding all transition deliverable milestones.

  • Significant experience leading and managing a successful and seamless transition of a 24x7x365 Federal Agency Enterprise Operations ensuring the following:
    • On-time delivery
    • Transition of staff, equipment, and infrastructure without incident or disruption to operations
  • Demonstrated experience leading IT Service Delivery transition to a new service delivery model to meet changing customer requirements ensuring the following:
    • Successful development of a service delivery model that improved the end-user’s IT experience.
    • Successful and timely standardization of policies into SOPs
    • Effective and timely transfer of knowledge
    • Effective IT Service ticket management strategy
  • Ability to work across multi-disciplined teams.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.