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Senior System Technician in Mechanicsburg at General Dynamics Information Technology

Date Posted: 3/16/2019

Job Snapshot

Job Description

Designs and develops information processing hardware, computer systems and electrical components.

Configures, deploys, tests and repairs hardware for end-user use including CPUs, monitors, laptop computers, local printers, network printers, local and network scanners, and other peripheral devices.

Researches and evaluates hardware and peripheral devices for use in the End User Computing (EUC) environment. Recommends purchases and advises management on upgrade/integration strategy

Manages projects involving deployment of new hardware to the existing or additional customer base.

Exercises control over the project activities and the project resources drawn from such technical specialties as Information Assurance, systems administration, application development and environment management.

Follows Information Assurance (IA) procedures covered by enterprise policies to ensure existing systems (HW/SW) are reliable and accessible to the end user only to prevent and guard against unauthorized access to DSCA network and data.

Diagnoses and resolves complex problems (Tier 1/2 Help Desk tickets) involving SC Mission Systems and Application, IT hardware anywhere the user may be located on or off the installation.

Coordinates incident reporting and resolution with the subject-matter experts in other departments as well as interfacing with other Help Desks and vendor technical support.

Maintains knowledge of IT products, equipment and software available in the environment as well as products from current industry trends in order to match to user requirements.

Monitors and reports on customer feedback regarding service, application support, new software or hardware deployed in the environment.

Certification requirement: Security+ CE or higher.

Clearance requirement: Secret

#usn #usmc #usaf #usa #uscg #cleared

Job Requirements

8-10 years of related hardware engineering experience. 

Certification requirement: Security+ CE or higher.

Clearance requirement: Secret

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.