ServiceNow Developer in Washington, DC at General Dynamics Information Technology

Date Posted: 8/16/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 8 year(s)
  • Date Posted:
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Job Description

This position is not yet funded


Duties include:

Responsible for architecting the ServiceNow instance based on customer requirements.

Populate tool with foundation data specific to customer organization.

Optimally configure ServiceNow to enable comprehensive reporting.

Configure ServiceNow modules to effectively underpin uniquely defined ITIL processes and ITSM workflows.

Import data from existing Service Desk tools (JIRA and Confluence), and avail for use in ServiceNow.

Collaborate with designated points of contact to refine, test, and debug system as needed. Collaborate with appropriate support teams on system integration efforts.

Ensure availability, reliability, and integrity of ServiceNow system.

Follow established Change Management process for system modification or maintenance.

Design and automate reports that can be auto-generated and easily accessed through ServiceNow.

Effectively engage in all phases of the development lifecycle. Configure and develop core and custom solutions as requested.

Required Proficiency: 

Ability to establish, develop, and maintain ServiceNow based on user requirements.

Experience with JIRA, Confluence, and system integration.

Must be 8140 Certified

Preferred Experience:

Prior experience establishing instance of ServiceNow.

Degree Desired: 
Bachelor’s Degree or equivalent work experience

Work Experience Required:

8+ years of relevant experience  

Certifications Required:

ServiceNow Certification

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training, and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs, and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.','industry