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Sr Principal BMC Remedy Systems Engineer-TS-Mons, Belgium in Mount Whitney, CA at General Dynamics Information Technology

Date Posted: 12/13/2018

Job Snapshot

Job Description

Responsibilities include but are not limited to:

  1. Provide system engineering and analysis support the BMC Remedy ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, and Remedy RKM including installation, integration, maintenance, and Tier 3 support.
  2. Evaluate the Remedy ITSM architecture and provide recommended changes in processes, configuration, software, and hardware, as needed.
  3. Provide engineering support for the development and maintenance of engineering and related technical documentation.
  4. Provide engineering, test and evaluation, and operational, post deployment and life-cycle support of the Enterprise ITSM, Remedy Analytics, Remedy SLM, Remedy SRM, Remedy RKM, BMC ProactiveNet Performance Management (BPPM) Suite and BMC Remedy Analytics and Dashboards.
  5. Provide technical support, to include: performing on-site visits to develop requirements; on-site installation, engineering validation, and test support, and engineering analysis technical reviews.
  6. Perform and document technical engineering studies and provide over-the-shoulder training as required.
  7. Provide leadership and guidance to the team.
  8. Maintains current knowledge of relevant technologies as assigned.
  9. Participates in special projects as required.
  10. Travel may be required up to 50%

Job Requirements

10-15 years of related systems engineering experience.

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.