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Sr Technician, VTC in California at General Dynamics Information Technology

Date Posted: 7/2/2018

Job Snapshot

Job Description

Operates VTC equipment including powering up teleconferencing equipment, checking equipment for proper operation, setting audio levels, positioning camera functions, performing secure or non-secure setup; operate or assist in operating session control panel, studio control unit, and high-resolution graphics. Job tasks require this technician to provide assistance to users in conducting VTC sessions, which may include conference preparation, and monitor VTC equipment and system performance, reporting equipment and network problems to appropriate parties for maintenance or repair. Responsibilities may include operation of briefing computers, projectors or other AV equipment in conjunction with VTC services; may include scheduling VTC sessions, training personnel in operation of VTC equipment, and other AV equipment associated with VTC services. Tasks require this technician to provide assistance to users in conducting VTC sessions, which may include conference preparation, and monitor VTC equipment and system performance, reporting equipment and network problems to appropriate parties for maintenance or repair.  This category includes occupations concerned with the utilization of the computer in the analysis and solution of business, scientific, engineering and other technical problems to include the following: operating electronic, optical, and  electromechanical machines that record, store, process, and transcribe data from magnetic tape or other sources to solve mathematical, engineering, accounting, or technical problems, to keep records or to supply information; programming computer languages to perform mathematical, engineering and scientific computations or auditing, payroll, mailing list and text handling functions; and storing and retrieving computer files.

Provides technical audiovisual, multi-media, and video support services for business meetings, conferences, training sessions, and corporate events.

1. Sets up, configures and maintains equipment for audio and video conferencing and teleconferencing meeting needs.

2. Performs maintenance actions including inspections, service contracts, and upgrades.

3. Monitors and analyzes overall VTC equipment and system performance to ensure satisfactory operation.

4. Troubleshoots hardware, software, infrastructure and AV problems.

5. Installs video switching devices, media converters, wall monitors/televisions, and video control devices that support AV systems.

6. Provides technical assistance and training to users

7. May provide guidance and work leadership to less-experienced technicians, and may have limited supervisory responsibilities.

8. Participates in special projects as required.

Job Requirements

3-5 years of directly related experience supporting VTC operations

Active Secret clearance required.

Skills & Abilities

1. Comprehensive knowledge of the principles, methods, and techniques used in VTC troubleshooting and support.

2. Comprehensive knowledge of related hardware and software.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



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