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UCaaS Architect in Germantown at General Dynamics Information Technology

Date Posted: 2/13/2019

Job Snapshot

Job Description

  • Leads the assessment of current diverse legacy IT environments, analyzes gathered data and develops transformational and cloud-based Unified Communications as a Service (UCaaS) executable plans that takes into account High Levels of Availability (HA); Flexibility; Scalability; Enterprise Instant Messaging (IM); Presence Technology; Online Meetings; File and Desktop Sharing; Telephony; Video Conferencing; Remote Access to UC services on any internet-connected device; Mobile Device Management (MDM); Mobile Application Management; Disaster Recovery/COOP; and Billing Model
  • Responsible for determining customer requirements, architecting and designing UC solutions leveraging cloud based architectures
  • Serves as the subject matter expert, possessing in-depth knowledge of Complex Networks, Unified Communications, Unified Communications as a Service (UCaaS), Telephony Systems, and Cloud Solutioning strategy
  • Evaluates emerging technologies and makes recommendations that would improve Telephony Systems and UCaaS architecture, delivery, performance, and scalability
  • Provides strategic guidance, architectural design, and digital road maps in support of Enterprise IT Modernization and Digital Transformation
  • Develops standards based cloud architecture and technology road-map to deliver effective real-time communications and collaboration
  • Leads the design and development of network and UCaaS architecture strategies, standards and technology roadmaps
  • Leads and supports business continuity and disaster recovery strategies and initiatives for all aspect of Telephony Systems and UCaaS
  • Troubleshoots complex technical issues for Telephony Systems, UC, UCaaS, cloud-based solutions, identifies and mitigates risks

Job Requirements

  • A minimum of 15+ years’ experience in Telephony Systems and Unified Communications (UC) environments developing, designing and implementing telephony and UC/UCaaS architectures using emerging technologies
  • Strong understanding of current and emerging technologies in complex networks, cloud, UC, UCaaS, and cybersecurity with the ability to lead and guide the adoption and transformation to these technologies
  • Proven and successful experience leading large, diverse and complex IT Modernization and Digital Transformation projects
  • Strong understanding and experience with Unified Communications, Voice over IP (VOIP), and network infrastructure/architecture
  • Proven technical expertise in messaging, video, voice, web conferencing and IP telephony technologies
  • Hands-on experience and strong knowledge of High-Availability computing and networking (Load Balancing, TCP/IP, DHCP, DNS)
  • Proven understanding of network design best practices

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



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